Consultancies and integrators first: we deliver under your name and answer for it. Enterprise teams get order across their suppliers and a unit of their own.
The Unified Management Model™.Five pillars under every work package.
One management model for every work package, whoever does the work: your people, our specialists, our partners or AI agents. It stands on five pillars: value realisation, governance and transparency, intelligence, commercial and delivery. Each is a set of agreed rules that keeps the work consistent.
The model at a glance.
The roof above the pillars, the base beneath them, and the same tailored governance across all five.
Unified Management Model™In every service, never priced separately.
Tailored governanceAll five pillars in every engagement, scaled to the size, complexity and risk of the work. A short package gets the essentials of every pillar; a multi-supplier programme gets all of it.
Inside each pillar.
What each one covers, and what it gives you.
Value realisation pillarWhat is it worth, and is the value arriving?
Governance and transparency pillarWho may decide what, and can everyone see it?
Intelligence pillarWhat do we know, and what is going wrong?
Commercial pillarHow is it priced, accepted and paid?
Delivery pillarHow do we work together?
What is it worth, and is the value arriving?
Value realisation pillar
Benefits agreed with a named owner, baselined before work starts, and measured into run.
Covers
Benefits agreed with the client at proposal and mobilisation, each with a named owner; baseline measured before delivery starts; benefits register kept per engagement; benefits measured at each stop point and in run reporting; value realisation reported at steering and quarterly reviews; client data access for measurement agreed in the contract.
You get
Every change request assessed for its impact on budget, schedule and the benefits case, and ranked by what it contributes, so the team can say no to changes the benefits do not need. And value reported from your own systems at agreed points after go-live, so the gain can be shown, not claimed.
Not an add-on
Benefit tracking is part of how every package runs, not a separate piece of work.
BaselineBenefit ownerBenefits registerReviews after go-live
Who may decide what, and can everyone see it?
Governance and transparency pillar
Decision rights, quality gates and authority levels for people and agents.
Covers
Decision rights per package; approvals and quality gates; risk and issue management; multi-vendor oversight; security tiers and data rules; agent authority levels.
You get
Evidence your clients can see: what is permitted, who decides, and where the data sits. A first pilot can run with no production client data.
Aligned with
The EU AI Act and NIS2 principles. Aligned, not a certification.
DraftPrepares content or analysis. No authority for the action.
ProposeRecommends. A proposal is not approval.
Act with approvalExecutes once a named approver authorises it.
Act within guardrailsExecutes inside a pre-agreed envelope, with limits and revocation.
What do we know, and what is going wrong?
Intelligence pillar
A running record of decisions, evidence and lessons, with early warning.
Covers
Decision log and project memory; scope versions; risks and issues; delivery signals and early warning; AI-measured delivery measures.
You get
New people productive in days, not weeks; a programme that does not stall when someone leaves; and the evidence for what actually worked.
Boundary
Our systems, with no client data in them. We keep the learning, never your IP or client data.
Decision logScope versionsRisks and issuesEarly warning
How is it priced, accepted and paid?
Commercial pillar
Priced by certainty, and paid on accepted work.
Covers
Price by certainty (fixed, capped time and materials, monthly run); acceptance and payment rules; risk allocation; cost of accepted outcome comparison. Pricing and contracting only.
You get
A price per work package, set by how much is known: a fixed price where the scope and technology are known, capped time and materials with milestone reporting where they are new, and a monthly fee for running a live system, tied to agreed measures. Never open-ended time and materials for people. And a like-for-like cost comparison against your own delivery.
Measured on
The cost of an accepted outcome, counting mobilisation, management, delay and rework, not the day rate.
How do we work together?
Delivery pillar
Work packages with scope, brief, acceptance test and a stop point.
Covers
Roles and interfaces; cadence; onboarding and launch playbooks; work-package template.
You get
A package you can manage as one thing: outcome and scope, inputs, owner, dependencies, authority, acceptance criteria and a delivery record, with a stop point after it.
Kept in proportion
A documentation update needs less structure than a production migration. The record is as heavy as the risk.
ScopeBriefAcceptance testStop point
Who does the work is chosen task by task.
People and AI agents work under the same pillars. People own the architecture, the judgement and the accountability; agents take the repeatable share where the gain is measured. We start with people, and with people plus agents. Agent execution is added task by task, after we have compared its proposals with your decisions.
Human only
A person performs the task and records the evidence.
Human + agent
A person directs and decides; the agent supports analysis, build or evidence.
Agent + reviewer
The agent executes; a reviewer checks the evidence and accepts or returns it.
Agent only
A bounded task with a named owner, and intervention on exceptions only.
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